Service Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Grand Canyon, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

Masks or other face coverings are optional, and not required to be worn inside indoor and public spaces at Grand Canyon National Park.
For more details on current conditions, please visit www.nps.gov.

Operation	Status	Hours
Yavapai Lodge
Yavapai East	Open	24 hours
Yavapai East	Staff will enter guestrooms for stay over service to only include trash removal, towel replacements, and coffee refresh.
Yavapai West	Open	24 hours
Yavapai West	Staff will enter guestrooms for stay over service to only include trash removal, towel replacements, and coffee refresh.
Yavapai Dining Hall	Open	Breakfast 7 AM - 10:45 AM Dinner 5 PM - 9 PM
Yavapai Dining Hall	Open for Breakfast and Dinner only. Lunch available at Yavapai Tavern.
Yavapai Tavern	Open	12 PM - 10 PM
Yavapai Tavern	Open for Lunch and Dinner. Indoor & Patio seating available. To-go orders also available.
Yavapai Gift Shop	Open	8 AM - 8 PM
Yavapai Coffee Shop	Open	6:30 AM - 3 PM
Trailer Village
Registration Kiosk	Open	10 AM - 6 PM
Registration Kiosk	If the Kiosk is closed for any reason, please proceed to the Front Desk of Yavapai Lodge to check in.
Restrooms	Open
Showers & Laundry	Open	8 AM - 4 PM
Showers & Laundry	Last laundry load 2:30 PM. Last shower 3:45 PM. Guests will be required to sign in if you are doing laundry. This is at the direction of Public Health for contact tracing.
Market Plaza
Canyon Village Market	Open	7 AM - 8 PM
Canyon Village Deli	Open	7 AM - 6:30 PM
Canyon Village General Store	Open	8 AM - 8 PM
Grand Canyon Outfitters	Open	8 AM - 8 PM
Desert View
Desert View Trading Post	Open	9 AM - 5 PM
Desert View Market	Open	9 AM - 5 PM
Desert View Deli	Open	11 AM - 6 PM
Desert View Gas Station	Open	Pay at Pump only
Tusayan
Tusayan General Store	Open	7 AM - 8 PM
Starbucks	Open	6 AM - 5 PM

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-404-4611 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm MST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.

*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.

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