COVID-19 Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Grand Canyon, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

After careful consideration with State and County health officials, we had temporarily closed our lodging, retail and food services. But now we are excited to be back open!

Please reference the important information below for our guests:

  • Masks or other face coverings are required to be worn inside all indoor and public spaces at Yavapai Lodge and Trailer Village. This applies to both guests and employees.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of our Rest Assured program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • Grand Canyon National Park is now open 7 days a week.
    • You may enter the Park at the South Entrance near Tusayan via Highway 64, or at the East Entrance near Desert View. The North Rim Entrance is currently closed.
    • Shuttle service is currently closed for the spring season. 
    • For more details on current conditions, please visit www.nps.gov.
  • No walking tours at this time.
  • We will be observing social distancing, so occupancy in all venues has been reduced.

 

Operation Status Hours
Yavapai Lodge
 Yavapai East  Open 24 hours
Masks or other face coverings required to be worn inside. Staff will not enter guestrooms for cleaning service during the guest's stay.
 Yavapai West Open 24 hours
Masks or other face coverings required to be worn inside. Staff will not enter guestrooms for cleaning service during the guest's stay.
Yavapai Dining Hall Closed  
Yavapai Tavern Open 12 PM - 9 PM
Open for Lunch and Dinner effective April 3, 2021. Outdoor seating only. To-go orders also available.
Yavapai Gift Shop Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside.
Yavapai Coffee Shop Open 7 AM - 1 PM
Masks or other face coverings required to be worn inside.
Trailer Village
Registration Kiosk Open 10 AM - 6 PM
If you arrive after the kiosk has closed for the day and you have a guaranteed reservation, a notice will be posted on the welcome building door with your last name, reservation number, and the site you are assigned to. If you do NOT have a reservation, there will be a sign posted at the welcome building with available sites listed (if any).
Restrooms Open
Showers & Laundry Closed Re-opening May 29
Market Plaza
Canyon Village Market Open 7 AM - 8 PM
Masks or other face coverings required to be worn inside.
Canyon Village Deli Closed
 
Canyon Village General Store Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside.
Grand Canyon Outfitters Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside.
Desert View
Desert View Trading Post Open 9 AM - 5 PM 
Desert View Market Open 9 AM - 5 PM 
Desert View Deli Closed  
Desert View Gas Station Open Pay at Pump only 

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-404-4611 from 6 AM - 6 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm MST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.