Service Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Grand Canyon, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

Please reference the important information below for our guests:

  • Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning during the guest's stay.
  • For more details on current conditions, please visit www.nps.gov.

 

Operation Status Hours
Yavapai Lodge
 Yavapai East  Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
 Yavapai West Open 24 hours
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Staff will not enter guestrooms for cleaning service during the guest's stay.
Yavapai Dining Hall Open Breakfast 7 AM - 10:45 AM
Dinner 5 PM - 9 PM
Open for Breakfast and Dinner only. Lunch available at Yavapai Tavern. Masks or other face coverings required to be worn inside for ‚Äčall guests and employees, regardless of vaccination status.
Yavapai Tavern Open 12 PM - 10 PM
Open for Lunch and Dinner. Outdoor seating only. To-go orders also available.
Yavapai Gift Shop Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Yavapai Coffee Shop Open 6:30 AM - 2 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Trailer Village
Registration Kiosk Open 10 AM - 6 PM
If the Kiosk is closed for any reason, please proceed to the Front Desk of Yavapai Lodge to check in.
Restrooms Open
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Showers & Laundry Open 7 AM - 9 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status. Last laundry load 7:30 PM. Last shower 8:45 PM. Guests will be required to sign in if you are doing laundry. This is at the direction of Public Health for contact tracing.
Market Plaza
Canyon Village Market Open 7 AM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Canyon Village Deli Open
7 AM - 5 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
  Canyon Village General Store   Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Grand Canyon Outfitters Open 8 AM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Desert View
Desert View Trading Post Open 9 AM - 6 PM 
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Desert View Market Open 9 AM - 5 PM 
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Desert View Deli Open 11 AM - 6 PM 
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Desert View Gas Station Open Pay at Pump only 
Tusayan
Tusayan General Store Open 7 AM - 8 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.
Starbucks Open 6 AM - 5 PM
Masks or other face coverings required to be worn inside for all guests and employees, regardless of vaccination status.

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-404-4611 Monday-Friday from 7 AM - 7 PM MST, Saturday-Sunday from 10 AM - 6:30 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge* by 4:00 pm MST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.

*Excludes reservations booked under the Advance Purchase / Book Early and Save rate, which are non-refundable.