COVID-19 Updates

We are committed to maintaining an environment that helps keep our guests safe.

At Delaware North at Grand Canyon, we are focused on creating an experience that delights every guest. The health and safety of our employees and guests is always our highest priority.

Our comprehensive Rest Assured™ program has introduced new health and safety standards aimed at helping to keep guests and employees safe while slowing the spread of COVID-19. It includes bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).

After careful consideration with State and County health officials, we had temporarily closed our lodging, retail and food services. But now we are excited to be back open!

Please reference the important information below for our guests:

  • Masks or other face coverings are required to be worn inside all indoor and public spaces at Yavapai Lodge and Trailer Village. This applies to both guests and employees.
    • In line with US Centers for Disease Control and Prevention (CDC) guidance, this is a safety precaution that is part of our Rest Assured™ program. Our comprehensive health and safety standards work to help keep guests and employees safe while slowing the spread of COVID-19.
    • Thank you for your understanding and for playing a key role in protecting you and your family and friends, and each of our associates.
  • Guests will not be permitted to enter if they are sick or if they have come into contact with someone who is sick during the last 14 days.
  • Staff will not enter guest rooms for cleaning service during the guest's stay. Instructions will be given at check-in on how to get additional linens, if needed.
  • Grand Canyon National Park is now open 7 days a week.
    • PLEASE NOTE: You will need to enter the Park at the South Entrance near Tusayan via Highway 64. The East Entrance to Grand Canyon National Park near Desert View is currently closed. Find the most up-to-date information at NPS.gov.
    • Beginning September 5, Shuttle Buses will resume service to Hermits Rest and the South Kaibab Trail!
    • The Village shuttle is not returning to service at this time.
  • No walking tours at this time.
  • We will be observing social distancing, so occupancy in all venues has been reduced.
  • Due to our COVID procedures and the safety of our guests, we will be moving all Yavapai East reservations to Yavapai West through August 31. Yavapai West has been fully remodeled this year, including the addition of air-conditioning, and also features external entrances to all guest rooms. Affected guests will be refunded any difference in rate. For further questions about this change, please contact our Reservations Office at 877-404-4611.

 

What's Open

Yavapai Lodge West

Trailer Village

  • Kiosk Hours: 10 AM to 8 PM
  • Restrooms are open, however, Showers and Laundry are not

Yavapai Canyon Cafe

Canyon Village Deli

  • Hours: 7 AM to 8 PM

Canyon Village General Store

  • Hours: 8 AM to 8 PM

 

What's Not Open

Yavapai Dining Hall

Yavapai Tavern

Yavapai Coffee Shop

Trailer Village Showers and Laundry

Desert View Operations

 

New Reservations:

We are currently accepting reservations for upcoming dates. You can book online or please call us at 877-404-4611 from 6 AM - 6 PM MST. Please Note: our call center is experiencing a higher than usual call volume. If you need to contact a reservations agent, please be aware that your time on hold may be longer than normal. Alternately, you may book your reservation online. We apologize for any inconvenience this may cause.

 

Updated Cancellation Policy:

As part of our newly established Rest Assured™ program, we have created a new cancellation policy that provides our guests with the confidence of flexibility during this unprecedented situation that affects all Delaware North Parks and Resorts destinations.

Under this policy, all reservations may be changed or canceled at no charge by 4:00 pm MST 2 days before the scheduled arrival date. Please note that changes to the reservation will be subject to availability and any rate differences.

Thank you for your understanding, and please stay safe.